My Support Agent – Skyland Apps

Let me introduce you to My Support Agent (My-Support-Agent.com)

Every day, support emails land in your inbox and disappear into the noise.

You reply to some. You forget others. A customer follows up three times before you find their original message buried under newsletters and calendar invites. You know the fix — you just couldn’t find the email.

My Support Agent fixes that.

Forward your support email once. Every message becomes a case in your Command Center — organized, threaded, and ready to act on. No more searching. No more missed requests. No more customers wondering if anyone heard them.

And when a case arrives, your AI support agent has already read it and written a suggested fix. Before you even open it.

Smart Features, Zero Setup

One Forwarding Rule: Point your existing support email at My Support Agent. Your customers keep emailing the same address they always have. Nothing changes for them.

AI Suggested Fixes: Every case arrives with a 2-3 sentence suggested response or fix, written by Claude. Your business profile teaches it your industry, your tone, and your common issues.

Click to Reply: One click opens your email client with the customer’s address and subject already filled in. You write the reply. We never touch your outgoing email.

Work Notes: Log what you did, what you found, what needs follow-up — right alongside the case. Close it when it’s done.

It’s Not Magic — It’s Organization

My Support Agent connects to your email through a simple forwarding rule — no passwords, no plugins, no integrations to maintain. You tell your email provider to send a copy to your My Support Agent address. That’s it.

From there, every inbound message becomes a case. The AI reads it, suggests a fix, and your Command Center keeps it organized until you mark it resolved.

🔒 Your Data Is Always Safe

Read-only email processing — My Support Agent receives forwarded copies of emails. It cannot access your inbox, your sent mail, or any other account.

Your email password never touches us
Bank-level 256-bit encryption, end to end
Your data is never sold to third parties
All data stored on Supabase servers — enterprise-grade privacy standards

Plans

Support — Free forever, no card ever Ad-supported

For anyone who wants to stop losing track of support requests, starting today.

What’s included:

1 forwarded inbox
25 cases per month
AI suggested fixes on every case
Work notes per case
Click-to-reply
Runs in any browser — no download required

Specialist — Your support inbox, on autopilot · $19.99/mo · $179.91/yr Save 25% annually

For small businesses managing support across multiple products or addresses.

Everything in Support, plus:

Up to 3 forwarded inboxes
200 cases per month
Business profile — teach the AI your industry and tone
No ads

Command — Full control of your support operation · $39.99/mo · $359.91/yr Save 25% annually

For growing teams handling serious support volume across multiple apps, brands, or locations.

Everything in Specialist, plus:

Up to 10 forwarded inboxes
500 cases per month
Custom AI instructions per inbox
Priority support

Enterprise — Built around your operation Contact us

Custom inbox volume, custom case limits, dedicated support, and an SLA agreement. Built for operators who can’t afford a missed case.

→ Email support@my-support-agent.com

Just So You Know

My Support Agent is entirely cloud-based. No download, no plugin, no browser extension. Open it on your phone, your laptop, or your tablet — it works everywhere. Add it to your home screen for instant access.

Questions? Email support@skylandapps.com Tell us which app you have questions about!